Living in Rochester means being part of a vibrant, diverse community – from the bustling Public Market to the serene Genesee Riverway Trail, and the lively neighborhoods that make up our city. Being an active and engaged resident also means knowing how to respond if you witness something that feels “off” or genuinely suspicious. Your quick, calm, and informed actions can make a real difference in keeping our community safe.

This isn’t about being a superhero; it’s about being a responsible neighbor. Here’s what to do if you witness suspicious activity in your everyday life in Rochester.

1. Trust Your Gut – If It Feels Suspicious, It Probably Is.

Don’t second-guess yourself. If something doesn’t look or feel right, trust that instinct. Our brains are incredibly good at picking up subtle cues that indicate a deviation from the norm.

• Examples: Someone loitering for an unusually long time, someone trying car doors, a vehicle driving erratically or repeatedly around a block, someone looking into windows of homes or businesses with unusual intensity, or someone attempting to force entry.

2. Prioritize Your Safety (and the Safety of Others).

Your first and most important step is always to ensure your own safety. Do not confront individuals directly, as this could escalate the situation and put you in harm’s way.

• Create Distance: If you can do so safely, move away from the situation.

• Find a Safe Space: Go into a nearby business, cross the street, or move towards a group of people.

• Do Not Engage: Avoid making eye contact or letting the individual know you are observing them, if possible.

3. Observe and Remember Key Details.

Once you are safe, take a moment to carefully observe the situation. The more accurate and detailed information you can provide, the more helpful it will be to authorities.

• Who: How many people are involved? What is their gender, approximate age, height, weight, hair color, and clothing? Look for distinguishing features like tattoos, scars, or a unique walk.

• What: What exactly are they doing? Are they carrying anything? Are they making noise?

• Where: What is the precise location? Is it on a specific street, near a landmark (like the George Eastman Museum or a particular park entrance), or at a house number?

• When: What time is it? How long has the activity been going on?

• How: Are they using a vehicle? If so, note the make, model, color, license plate number (even a partial plate is helpful!), and any distinguishing features like bumper stickers or damage.

Self-Talk: Mentally repeat the most important details (e.g., “blue Ford Focus, New York plates, last three letters ABC”) to help commit them to memory.

4. Report It Immediately to the Proper Authorities.

Do not delay. The sooner law enforcement is aware, the better their chances of responding effectively.

• Dial 911 for Emergencies: If you believe there is immediate danger, a crime in progress, or someone is being harmed, call 911 without hesitation. Stay on the line and follow the dispatcher’s instructions.

• Non-Emergency Line: For suspicious activity that is not an immediate emergency but warrants investigation (e.g., ongoing loitering, repeated suspicious vehicle sightings), use the Rochester Police Department’s non-emergency line. A quick search for “Rochester NY police non-emergency” will give you the current number.

• Be Prepared to Provide Information: Tell the dispatcher your name and phone number (if you feel comfortable), what you observed, where and when it happened, and the description of any people or vehicles involved.

5. Document (If Safe and Possible).

If you can safely and discreetly take a photo or video with your phone without putting yourself at risk, this can be invaluable evidence. However, your safety is paramount; never risk it for a photo.

6. Follow Up (If Necessary).

If you provided your contact information, law enforcement might reach out for more details. Be prepared to recount what you saw clearly and calmly.

By staying aware of your surroundings and knowing what steps to take, you empower yourself and contribute to the safety and well-being of everyone in Rochester. It’s a simple yet powerful way to show you care about your city and its residents.